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FAQ's

FAQs

WHAT DO I DO IF MY QUESTION ISN'T ANSWERED IN THE FAQ?

Ask your question through the form on the Contact section.

IS MY INFO SAFE?

We do everything in our power to protect your personal information and will never pass on any information to third parties without your approval.

CAN I FEEL SAFE USING MY CREDIT CARD?

To use your credit card with us is completely safe. We do not store any card information in our database, and our shopping system is secured with SSL encryption.

ARE THE COLORS THE SAME IN REAL LIFE AS I SEE THEM ON THE SCREEN?

Very close. Different computer screens may vary slightly in colour representation, but we take extra care to achieve color accuracy in all of our photos.

HOW TO ORDER?

The items you've chosen to purchase are stored in the shopping cart. To complete your purchase, proceed to check out and follow the instructions.

MY ORDER HAS NOT BEEN SENT. WHAT HAS HAPPENED?

Have you checked your email inbox for any messages from us? Maybe the item is out of stock and we have tried to contact you.

WHO IS "PROMOVIZION?

Promovizion is a leading producer of custom printed gear. We also handle Markus' online shop.

MY ORDER HAS ALREADY BEEN SENT BUT I NO LONGER WANT IT, WHAT DO I DO?

All merchandise is made to order when the order is placed. Once production has begun we can not offer you a refund.X